Shipping Overview
We are committed to delivering your carefully curated timepieces with the utmost care and efficiency. Every order is processed through a rigorous quality check before being securely packaged to ensure your premium accessories arrive in pristine condition. Whether you've selected a sleek minimalist design or a rugged companion for outdoor pursuits, our logistics partners handle each shipment with specialized attention to detail.
Shipping Timeframe
Orders are typically processed within 1-3 business days (excluding weekends and holidays). Transit times vary based on your location and selected shipping method. While most deliveries are completed within the estimated window, occasional delays due to carrier logistics or unforeseen circumstances may occur. Seasonal peaks may also extend processing times slightly—rest assured, we’ll notify you promptly if your shipment requires additional time.
Shipping Costs
We offer the following shipping options:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (up to $9,999).
Shipping Regions
We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Due to regulatory restrictions, certain destinations may be excluded—you’ll be notified during checkout if your location isn’t serviceable. International shipments to remote areas or islands may incur extended delivery times or additional carrier fees.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor your package’s journey. For real-time updates, simply enter the tracking number on our carrier’s website or through your account dashboard. If you encounter any discrepancies in tracking data, our support team can assist in resolving them.
Delayed or Lost Shipments
While rare, delays or lost packages can occur due to logistical complexities. If your shipment hasn’t arrived within 5 business days of the estimated delivery date, please contact us at
[email protected] with your order number. We’ll collaborate with the carrier to locate your package or initiate a resolution process, which may include a replacement or refund where applicable.
Customs & Import Duties
International customers are responsible for any customs fees, taxes, or import duties levied by their local authorities. These charges vary by country and are determined solely by the destination government. We recommend checking with your local customs office to estimate potential costs before placing an order. Note that delays in customs clearance are beyond our control and may affect delivery times.